Terms and conditions

  1. The hirer and the owner accept all bookings, and all members of the party once the booking form has been signed and returned.

  2. Booking is confirmed once the agent has received your deposit, or payment in full if less than 45 days before arrival.

  3. Payment is made with the return of booking form, 25% deposit for the total amount, and the balance to be paid without further notice 45 days before your arrival date. If deposit payment is not received within 10 days of email/verbal confirmation, the agent will assume that the booking is not required. If full payment is not received within the 45 days before arrival, the agent will be able to cancel the reservation, as the hirer will be in breach of contract.

  4. To be included in the cost of the villa rental is the following- water, gas, maintenance of the pool and gardens. Linens and towels are also provided. Please note that no items are to be removed from the villa.

  5. Not included are travel/ personal insurance, flights and transportation from airport to the villa.

  6. Only the names listed on the booking form may occupy the property. Under no circumstances must there be more than the maximum number of people specified in the villa description, unless upon written consent by agent. The agent reserves the right to refuse admittance if the clause of contract is in breach.

  7. Cancellation is to be given in writing and to be received by the agent no less than 45 days before arrival. If this is received 45 days before arrival then only the deposit will be forfeited. If received less than 45 days then full hire cost is to be paid. Please note that in some circumstances your travel insurance will cover any cost that you incur.

  8. If any damage is incurred during your stay, the hirer is liable to make good or cover any costs in replacing/repairing the damage. Such damage must be reported to agent immediately. The agent holds £100 against such damages or indeed excessive cleaning.

  9. The hirer's responsibility and those of the party are of taking reasonable care of the property and its contents. The contents and the property must be left clean and tidy at the end of the rental period. If the property has a barbeque area this is to be cleaned after use. All rubbish is to be placed in the communal bins on a regular basis, and on the day of departure all rubbish is to be taken with you.

  10. The owner and agent are not responsible for anything that is beyond their control, i.e. local power failures and water supplies.

  11. The owner and agent are not responsible for any personal injury, loss or damage arising within the booking period.

  12. All information given by the agent is given in good faith and is based on information available at the time. Any changes to the accommodation or facilities will be notified in advance of your arrival. The hirer will then have the choice to a) accept the changed arrangements at no extra cost to either agent or hirer; b) take alternative accommodation where available. If alternative is of a lower value than property already booked, the difference will be refunded) cancel booking and full amount will be refunded. Please note that for changes of the above include: number of bedrooms, if there is private or communal pool or change of resort.

  13. The villa is ready for occupancy from 1600 hrs on day of arrival and is to be vacated by 1000hrs on day of departure. Instructions on how to get to the property and where to collect keys will be sent directly to you before your departure date.

  14. If you have any special requests the hirer will state on the booking form supplied, i.e. travel cot and high chair.

  15. Once you have signed booking form and payment is received the hirer accepts that no refunds whatsoever can be given upon arrival. All details on the advertisements are given in as much detail as possible. Refunds will only be considered in exceptional circumstances. If you have certain requirements for a property it is best to check before in writing if we accommodate these requirements.